Refund policy

HONEST GLOW CO.

Refund Policy

Refund, Returns & Exchanges
We want you to love your Honest Glow Co. experience. Here's how we handle things if something isn't right.

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Unhappy With Your Order?

We don't offer change-of-mind returns on opened skincare — but we genuinely care about getting you the right product. If you're unsure which moisturiser suits your skin before you buy, reach out for a complimentary skin consultation and we'll guide you personally.

Not sure what's right for you? Chat with us before you order — we're happy to help.

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Received Something Faulty or Wrong?

That's on us. Contact us within 7 days of receiving your order and we'll make it right with a replacement or full refund — no hassle, no questions asked.

We stand behind every product we send. If it's not right, we fix it.

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Order Cancellations

Once an order is placed and dispatched, we're unable to cancel it. If you need to make a change, contact us as soon as possible after ordering and we'll do our best to help before it ships.

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Get in Touch

Questions? Reach us via our Contact Us form or Live Chat — we typically respond within 1 business day.

honestglowco.com.au · hello@honestglowco.com.au